Analyst Virtual Briefing | IBM Chief Marketing Officer Study

To introduce analysts to IBM’s first-ever CMO Study — “From Stretched to Strengthened” — IBM Global Business Services (GBS) Analyst Relations team held another first: a briefing of the study’s findings via the GBS Virtual Center, a 3D, voice-enabled and web-based collaboration complex, which you are welcome to visit and experience first hand.

The 3D briefing and Q&A session, hosted by GBS Analyst Relations Program Manager Michelle Henry, featured:

Study Executive Leader Peter Korsten

Study Director Carolyn Baird

Smarter Commerce Global Leader Paul Papas

The new venue was met with enthusiasm and excitement for future opportunities. One analyst commented, “Attended first ever IBM virtual analyst meeting to review #ibmcmo study. Great use of social media! Is this the future for analyst events?” 

You’re welcome to view & embed the video - and share your thoughts with us in comments here or via @asabiliaAR on Twitter. 

Executive summary Insights from more than 1,700 CMOs – read the Executive Summary

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The Virtual Center | IBM Global Business Services

A brief tour and overview of the voice-enabled, web-based and easy-to-use 3D collaboration complex that IBM’s global consulting organization has developed on the web.alive platform. Visit http://bit.ly/ibmavc to experience the Center and all its 3D features, including Web wallls, meeting rooms and advanced spatial audio for natural voice communication. Or contact vcenter@us.ibm.com to learn more.

(via smarterplanet)

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Avaya trains sales reps virtually – Hypergrid Business The flight simulator celebrated its 100s anniversary a couple of years ago. A training rig was developed in 1909 to help pilots operate the control wheels of the early monoplanes in a safe environment and its predecessors have been a mainstay of pilot training ever since. Translating this concept to a “social simulator” to help practice interpersonal skills like “executive selling” has proven harder. While we wouldn’t fly with a pilot that learned about flying from a PowerPoint presentation and answered multiple choice questions, most sales organizations are content with this industrial model of training. Sales reps don’t routinely practice and fail in a safe simulation environment the way pilots do. Avaya’s sales organization is determined to change that. Working in partnership with its global sales organization and Visualize Inc., we created a “Virtual Rehearsal Studio” in its own web.alive environment. “The purpose with our session in web.alive was to run a collaborative learning and rehearsal session without the travel costs and time of class room training,” said Rhonda Duesterberg, Avaya’s senior manager for global sales learning and development. Sales representatives practice preparing for a customer visit and role-playing customer conversations in the 3D immersive environment. (IBM’s Virtual Center runs on the web.alive platform, and is open for social business collaborations, meetings, events and other applications.)

Avaya trains sales reps virtually – Hypergrid Business

The flight simulator celebrated its 100s anniversary a couple of years ago. A training rig was developed in 1909 to help pilots operate the control wheels of the early monoplanes in a safe environment and its predecessors have been a mainstay of pilot training ever since. Translating this concept to a “social simulator” to help practice interpersonal skills like “executive selling” has proven harder.

While we wouldn’t fly with a pilot that learned about flying from a PowerPoint presentation and answered multiple choice questions, most sales organizations are content with this industrial model of training. Sales reps don’t routinely practice and fail in a safe simulation environment the way pilots do.

Avaya’s sales organization is determined to change that.

Working in partnership with its global sales organization and Visualize Inc., we created a “Virtual Rehearsal Studio” in its own web.alive environment.

“The purpose with our session in web.alive was to run a collaborative learning and rehearsal session without the travel costs and time of class room training,” said Rhonda Duesterberg, Avaya’s senior manager for global sales learning and development.

Sales representatives practice preparing for a customer visit and role-playing customer conversations in the 3D immersive environment.

(IBM’s Virtual Center runs on the web.alive platform, and is open for social business collaborations, meetings, events and other applications.)

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The Virtual Center | Tips and Tricks The Virtual Center | The Basics

The Virtual Center, IBM Global Business Services’ 3D, voice-enabled, and web-based collaboration complex, is open for social business.

IBMers need to meet and work with each other — and with clients, business partners and external contacts — every day. But as the business world becomes more global and travel becomes more constrained, “face to face” collaboration becomes harder to come by. Through the GBS Virtual Center, you can connect and communicate with colleagues in ways that transcend traditional voice or online channels. And you can do real work in an immersive, easy-to-use 3D environment that is voice-enabled and web-based.

Based on IBM partner Avaya’s web.alive platform, the GBS Virtual Center is a 3D, avatar-based venue ideal for a wide range of business gatherings such as team meetings, group brainstorms, client presentations even analyst/press briefings. The GBS Virtual Center offers intuitive controls and wide-ranging capabilities:

  • Advanced 3D, spatial audio for natural voice conversation
  • An auditorium for up to 50 attendees, smaller conference rooms for more intimate get-togethers, ample informal gathering areas
  • State-of-the art presentation tools, document- and desktop-sharing
  • “Web walls” for sharing any Internet content, including video or animation
  • The ability to secure rooms to accommodate private discussions.
  • Easy avatar customization and simple navigation controls

To schedule a tour or inquire about an event or meeting, please leave a comment.

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IBM Centennial: Icons of Progress 3D Gallery on the IBM Global Business Services Virtual Center Visit our new and improved 3D meeting space, which now includes graphics from the Icons of Progress program featuring 100 key stories about innovations at IBM over the last century. Each graphic will open a tab browser to the respective story on http://www.ibm100.com. The Virtual Center is an easy-to-use, web-based and voice enabled venue for 3D meetings, discussions, presentations and other kinds of events. We will be organizing receptions for the 3D Icons of Progress Gallery soon, but in the meantime you are welcome to visit anytime.

IBM Centennial: Icons of Progress 3D Gallery on the IBM Global Business Services Virtual Center

Visit our new and improved 3D meeting space, which now includes graphics from the Icons of Progress program featuring 100 key stories about innovations at IBM over the last century. Each graphic will open a tab browser to the respective story on http://www.ibm100.com.

The Virtual Center is an easy-to-use, web-based and voice enabled venue for 3D meetings, discussions, presentations and other kinds of events. We will be organizing receptions for the 3D Icons of Progress Gallery soon, but in the meantime you are welcome to visit anytime.

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