Crowdsourcing creates brand loyalty
"If you want people to be emotionally connected to and invested in your business, everyone has to think they matter as a customer," said Jon Olinto, co-founder of the b.good Family Foundation, which puts its annual grant recipient up to a consumer vote. "As long as you’re willing to turn some decisions over to the customers, you can empower them. Anyone who participates is automatically engaged with the company and part of its story." (via How to Crowdsource Innovation for Your Business | Crowdsourcing Tips)

Crowdsourcing creates brand loyalty

"If you want people to be emotionally connected to and invested in your business, everyone has to think they matter as a customer," said Jon Olinto, co-founder of the b.good Family Foundation, which puts its annual grant recipient up to a consumer vote. "As long as you’re willing to turn some decisions over to the customers, you can empower them. Anyone who participates is automatically engaged with the company and part of its story." (via How to Crowdsource Innovation for Your Business | Crowdsourcing Tips)

Social customer support

EngineerZone online technical support community was presented with the 2013 Forrester Groundswell Award in the category of Business-to-Business: Social Relationship — a new category for companies using social media and online channels to increase customer loyalty and value. The company’ survey shows that:

  • Over 90% of respondents said  information was helpful to their design
  • 85% of respondents said information was easy to find
  • 84% agreed that using the community helped them speed their design process
  • 76% were more likely to purchase ADI products knowing EngineerZone was available as a resource

My Forrester Groundswell Awards

The growth of open innovation

More and more open innovation reaches out to functions and tasks beyond new product and service development. We find new fields of application like marketing, customer service, recruitment, knowledge management, and HR. The core idea pattern of open innovation to engage an open, undefined network of people in form of an open call or open search activity seems to be transferrable to a variety of tasks.

(via Brokers and Intermediaries for Open Innovation – A Global Market Study | Innovation Management)

The growth of open innovation

More and more open innovation reaches out to functions and tasks beyond new product and service development. We find new fields of application like marketing, customer service, recruitment, knowledge management, and HR. The core idea pattern of open innovation to engage an open, undefined network of people in form of an open call or open search activity seems to be transferrable to a variety of tasks.

(via Brokers and Intermediaries for Open Innovation – A Global Market Study | Innovation Management)

Creative Crowdsourcing from a Legal Perspective
Before initiating a co-creation contest, decide:
Do I want exclusive rights on the entries?
Do I want to use all the entries or just those I’ll select (the winners)?
Does it bother to me if participants can submit their entries to another contest? - 
(via eYeka’s Thought Leadership Blog)

Creative Crowdsourcing from a Legal Perspective

Before initiating a co-creation contest, decide:

  • Do I want exclusive rights on the entries?
  • Do I want to use all the entries or just those I’ll select (the winners)?
  • Does it bother to me if participants can submit their entries to another contest? - 

(via eYeka’s Thought Leadership Blog)

springwise:

System crowdsources quake data from smartphones to save lives
We’ve already seen an app called Earthquake Buddy harness the power of smartphones to help users find their loved ones in the aftermath of a natural disaster. However, a new development called Crowdshake could act as an early warning system, by triggering warnings on nearby smartphones when tremors are detected by those nearer the epicenter. READ MORE…

springwise:

System crowdsources quake data from smartphones to save lives

We’ve already seen an app called Earthquake Buddy harness the power of smartphones to help users find their loved ones in the aftermath of a natural disaster. However, a new development called Crowdshake could act as an early warning system, by triggering warnings on nearby smartphones when tremors are detected by those nearer the epicenter. READ MORE…

(via goodideaexchange)

For all the breaking news articles in a year, the x-axis is the number of editors these articles have (degree) and the y-axis is the number of other articles its editors contribute to (assortativity).
How collaboration networks differ from social networks, and from each other.  At Wikipedia, a study of 3,233 breaking news articles shows more popular articles have more prolific editors — well-connected collaborators who interact with each other at the same time. 90% of breaking news articles are indirectly connected to other breaking news articles through a shared editor within 24 hours of their creation. 
(via How are Wikipedia’s breaking news collaborations different? | Follow the Crowd)

For all the breaking news articles in a year, the x-axis is the number of editors these articles have (degree) and the y-axis is the number of other articles its editors contribute to (assortativity).

How collaboration networks differ from social networks, and from each other.  At Wikipedia, a study of 3,233 breaking news articles shows more popular articles have more prolific editors — well-connected collaborators who interact with each other at the same time. 90% of breaking news articles are indirectly connected to other breaking news articles through a shared editor within 24 hours of their creation. 

(via How are Wikipedia’s breaking news collaborations different? | Follow the Crowd)

Crowdsourcing image analysis. A study of work by Amazon Mechanical Turks studied their accuracy in analyzing Google Street Map images for wheelchair accessibility. Results: 81% accuracy without any quality controls and 93% with the addition of simple quality control schemes.

(via Crowds Helping Make City Sidewalks More Accessible | Follow the Crowd)