Solving the social media content problem. With networked content sharing, the communications function creates opportunities for social media account owners to connect instead of trying to do it all themselves. Via CEB Communications Blog
Why companies must build their own media empires.
Envisioning a content management hub. One of 9 capabilities discussed in this article, and a very important one, is democracy — everyone within an organization, and customers as well, should be able to recommend information for inclusion in the hub. Via Forrester Blogs
Meet the ‘bots’ that edit Wikipedia. They perform a wide range of editorial and administrative tasks that are tedious, repetitive and time-consuming but vital.They delete vandalism and foul language, organise and catalogue entries, and handle the reams of behind-the-scenes work that keep the encyclopaedia running smoothly and efficiently and keep its appearance neat and uniform in style.
In brick-and-mortar library terms, bots are akin to the students who shelve books, move stacks from one range to another, affix bar codes to book spines and perform other grunt tasks that allow the trained librarians to concentrate on acquisitions and policy.Via BBC News
