Study shows long-term growth of communities comes from non-power contributors

We classified members of each WikiProject as either a power-user or non-power-user and compared the number of contributions made by power-users in the first year to those made by non-power-users. We found that: More contribution from non-power-users early in a project’s life leads to better long-term growth More contribution from power-users leads to slower long-term growth When power-users do too much early on, they may crowd out potential contributors and community members. Getting more people “in the door” in a community, even if they only make minimal contributions, makes the community more valuable and more productive in the long term. Online communities that seek growth should design their sites, policies, and incentives to encourage as many individuals as possible to join and make even minimal contributions.

(via Critical Mass of What? | Follow the Crowd)

Study shows long-term growth of communities comes from non-power contributors

We classified members of each WikiProject as either a power-user or non-power-user and compared the number of contributions made by power-users in the first year to those made by non-power-users. We found that: More contribution from non-power-users early in a project’s life leads to better long-term growth More contribution from power-users leads to slower long-term growth When power-users do too much early on, they may crowd out potential contributors and community members. Getting more people “in the door” in a community, even if they only make minimal contributions, makes the community more valuable and more productive in the long term. Online communities that seek growth should design their sites, policies, and incentives to encourage as many individuals as possible to join and make even minimal contributions.

(via Critical Mass of What? | Follow the Crowd)

Why an RFP response deserves a dedicated social network

A private community in an enterprise social network enables the detailed textual response to the RFP to be presented alongside supporting rich media such as videos and presentations. It allows the vendor to present the team working with the prospect, and to establish broader lines of communication between the vendor and buyer.

(via Social Business For Real Work 6: Delivering and Discussing An RFP Response)

Why an RFP response deserves a dedicated social network

A private community in an enterprise social network enables the detailed textual response to the RFP to be presented alongside supporting rich media such as videos and presentations. It allows the vendor to present the team working with the prospect, and to establish broader lines of communication between the vendor and buyer.

(via Social Business For Real Work 6: Delivering and Discussing An RFP Response)

The collaboration pyramid

For enterprise-wide collaboration to happen, the community building and cooperation must stretch beyond any barriers such as organizations, time, and place. Groupthink, organizational silos, and structures cannot be allowed to limit the ability for one or several organizations to collaborate efficiently and effectively as enterprise. If the enterprise as a whole is not one single community, and if people don’t cooperate freely within and cross organizations involved in the enterprise, then enterprise collaboration will fail.

(via The Content Economy: Standing On The Shoulders Of Giants)

The collaboration pyramid

For enterprise-wide collaboration to happen, the community building and cooperation must stretch beyond any barriers such as organizations, time, and place. Groupthink, organizational silos, and structures cannot be allowed to limit the ability for one or several organizations to collaborate efficiently and effectively as enterprise. If the enterprise as a whole is not one single community, and if people don’t cooperate freely within and cross organizations involved in the enterprise, then enterprise collaboration will fail.

(via The Content Economy: Standing On The Shoulders Of Giants)

Crowdfunders are more social than traditional entrepreneurs

Scholars studying entrepreneurship find that less than 30% of traditional entrepreneurs maintain direct or indirect ties with investors or customers. This stands in contrast to crowdfunding entrepreneurs who report maintaining regular and direct contact with their financial supporters during and after their campaign. This includes responding to questions, seeking feedback on prototypes, and posting weekly progress updates.

(via Crowdfunding: A New Way to Involve the Community in Entrepreneurship | Follow the Crowd)

Crowdfunders are more social than traditional entrepreneurs

Scholars studying entrepreneurship find that less than 30% of traditional entrepreneurs maintain direct or indirect ties with investors or customers. This stands in contrast to crowdfunding entrepreneurs who report maintaining regular and direct contact with their financial supporters during and after their campaign. This includes responding to questions, seeking feedback on prototypes, and posting weekly progress updates.

(via Crowdfunding: A New Way to Involve the Community in Entrepreneurship | Follow the Crowd)

HootSuite, for example, created a new social application integrating IBM Connections capabilities and content into the HootSuite dashboard. This allows data from corporate social networks to be viewed alongside social media data from Facebook, Twitter, LinkedIn and other networks so employees can be even more empowered, connected and informed.

 IBM Sees SaaS as Driver for Social Business in the Cloud

IBM’s independent software provider (ISV) partner ecosystem continues to grow. To date, hundreds of unique Connections-based applications have been developed using APIs from the IBM Social Business Toolkit. For example, ISVs such as AppFusions, Flow, HootSuite and Kaltura have built entirely new cloud and on-premises applications on the IBM Connections platform. -

Customer experience is a critical discipline
Physician Jeffrey Burns, Chief of Critical Care at Boston Children’s Hospital, speaking at IBM Connect in Orlando, Fla, said “Nothing breaks down borders better than caring for critically ill children.” His address was part of an IBM announcement of a new consulting practice, IBM Interactive Experience.
(via IBM Launches New Global Customer Experience Consultancy #IBMConnect)

Customer experience is a critical discipline

Physician Jeffrey Burns, Chief of Critical Care at Boston Children’s Hospital, speaking at IBM Connect in Orlando, Fla, said “Nothing breaks down borders better than caring for critically ill children.” His address was part of an IBM announcement of a new consulting practice, IBM Interactive Experience.

(via IBM Launches New Global Customer Experience Consultancy #IBMConnect)

Banks are getting serious about collaboration

Seeing clients, partners, and employees as the information brokers they are is powerful. Trust what they know and suddenly there’s a world of opportunity. The insights they give you can help develop exactly the business models and services financial institutions need to compete in today’s world of tighter profit margins after the financial crisis. For example, one of Australia’s largest banks, ANZ Bank, is exploring the use of new cognitive computing technologies to extract new insights to derive new client-driven product and services around wealth management. Similarly, Banorte, one of Mexico’s leading Banks, is transforming its client engagement model using Big Data and analytics technologies.

(via IBM Smarter PlanetVoice: Who’s At The Center Of The Banking Universe? You - Forbes)

Banks are getting serious about collaboration

Seeing clients, partners, and employees as the information brokers they are is powerful. Trust what they know and suddenly there’s a world of opportunity. The insights they give you can help develop exactly the business models and services financial institutions need to compete in today’s world of tighter profit margins after the financial crisis. For example, one of Australia’s largest banks, ANZ Bank, is exploring the use of new cognitive computing technologies to extract new insights to derive new client-driven product and services around wealth management. Similarly, Banorte, one of Mexico’s leading Banks, is transforming its client engagement model using Big Data and analytics technologies.

(via IBM Smarter PlanetVoice: Who’s At The Center Of The Banking Universe? You - Forbes)

What’s next for social business?

“It’s not that we have all these new data and we can actually be doing more stuff; the question becomes for me (and organizations I work with) what can we remove, what are the policies and the nonsense that happens in work every single day that shouldn’t be there. It’s only there because we don’t have a better way, a more trustworthy and a more human way of actually working together, so it’s incredibly liberating and incredibly open from our perspective simply because it’s less,” explained Conner. The biggest compliment  I ever received was “You make work not suck. That’s how people in large organizations feel like. The amount of time each of us spend on actually just maintaining the organization is time we could be using for far better things.”

— Marcia Conner (via Social apps reintroduce personality at work | #IBMIoD | SiliconANGLE)

What’s next for social business?

“It’s not that we have all these new data and we can actually be doing more stuff; the question becomes for me (and organizations I work with) what can we remove, what are the policies and the nonsense that happens in work every single day that shouldn’t be there. It’s only there because we don’t have a better way, a more trustworthy and a more human way of actually working together, so it’s incredibly liberating and incredibly open from our perspective simply because it’s less,” explained Conner. The biggest compliment  I ever received was “You make work not suck. That’s how people in large organizations feel like. The amount of time each of us spend on actually just maintaining the organization is time we could be using for far better things.”

— Marcia Conner (via Social apps reintroduce personality at work | #IBMIoD | SiliconANGLE)