Defusing the corporate social media time bomb. Brand reputation and release of confidential information are among the risks of social media, whether initiated by fans, customers, employees or social media hijackers. A report by the Altimeter Group urges companies “to start taking social media a lot more seriously, even following IBM’s example by making social media a board-level issue. A good place to start is to watch and learn from other companies’ mistakes and successes in dealing with social media crises, and learn from your own company’s past mistakes, as well.”
	    (via Defusing the Corporate Social Media Timebomb)
Defusing the corporate social media time bomb. Brand reputation and release of confidential information are among the risks of social media, whether initiated by fans, customers, employees or social media hijackers. A report by the Altimeter Group urges companies “to start taking social media a lot more seriously, even following IBM’s example by making social media a board-level issue. A good place to start is to watch and learn from other companies’ mistakes and successes in dealing with social media crises, and learn from your own company’s past mistakes, as well.”

(via Defusing the Corporate Social Media Timebomb)

Social business and the egosystem

That’s not a typo in the headline!

In a blog, "Enterprise social networking is more than a Facebook behind a firewall,"  Brian Solis steps back from his firm’s detailed findings about adoption of social media in organizations and puts the issue in human terms:

When you joined the organization you’re at today, you most likely received a desk, a PC, a phone, an email account, etc. You probably didn’t receive a Twitter handle or a Facebook page. You brought those into company. But that’s not all that came along with you. You introduced a new perspective on how transparent communication and connections facilitate engagement and collaboration. And this

Read More

The Social Supply Chain Webinar with Lora Cecere and Lisa Shambro (by Altimeter Group)

Is the supply chain ready to be social? And, if so, how do companies begin the journey? What steps do they take? Watch this lively discussion as Lora Cecere, Altimeter Group engages in dialogue on the topic with Lisa Shambro, Executive Director of the Foundation for Strategic Sourcing (F4SS) which is focused on the development of best practice standards in the extended CPG supply chain between contract manufacturers, secondary packagers and brand owners.