The Social Business

"In our latest Futurist Forum live discussion, Glen Hiemstra, founder of Futurist.com, will look at..."

debk — Tue, 21 May 2013 18:15:05 -0400

“In our latest Futurist Forum live discussion, Glen Hiemstra, founder of Futurist.com, will...

To gain necessary capabilities and expertise in mobile, social,...

debk — Tue, 21 May 2013 09:59:19 -0400

To gain necessary capabilities and expertise in mobile, social, cloud and analytics, organizations often need to partner for (out)sourcing.

(via IBM - The power of partnership: Has your outsourcing evolved? - United States)

Online retailers harness data and seek a ‘physical’ presence by...

debk — Mon, 20 May 2013 14:39:09 -0400

Online retailers harness data and seek a ‘physical’ presence by Jill Puleri, VP and global retail leader, IBM

While many brick-and-mortar retailers expand their online businesses, an increasing number of online commerce sites are taking the reverse route. Piperlime, for example, an online unit of Gap Inc. opened its first retail store in Manhattan.

(via Turning clicks into bricks — and dollars - Outside the Box - WSJ MarketWatch)

The endless aisle. The outdoor gear and apparel retailer...

debk — Thu, 16 May 2013 16:09:52 -0400

The endless aisle. The outdoor gear and apparel retailer Moosejaw Mountaineer has 11 retail stores in the U.S., with 80% of sales (70% of in-store) coming from online and mobile commerce . Store associates use iPod touch and mini-iPads to check competitive prices and extend a price match. If a store does not carry what a shopper is looking for, store associates order the item online if it is in the warehouse and ship it to the customer for free.

(via Mobile Commerce Daily - Payments)

” We are a few years away from an economy based on...

debk — Mon, 13 May 2013 13:44:00 -0400

” We are a few years away from an economy based on fun,” says consultant @marwschaefer. Games are the newest layer of engagement after augmented reality, mobil and social.

(via The future of business: Six layers of customer engagement)

"Humphreys said one of the early conclusions from her research is the possibility that the mass media..."

debk — Mon, 13 May 2013 12:26:56 -0400

“Humphreys said one of the early conclusions from her research is the possibility that the...

Using data collected from millions of cell-phone users, Ivory...

debk — Fri, 10 May 2013 15:54:00 -0400

Using data collected from millions of cell-phone users, Ivory Coast in West Africa optimized its urban transportation system. An IBM model prescribed route changes around Abidjam, the nation’s largest city based on cell phone records analyzing people’s movements. Data was cleansed to prevent identification of phone users.

(via African Bus Routes Redrawn Using Cell-Phone Data | MIT Technology Review)

How Social Intranets Cultivate High Performers

debk — Wed, 08 May 2013 09:23:25 -0400

How Social Intranets Cultivate High Performers: To address obstacles to high performance, including...

"Tumblr isn’t a blog platform like WordPress; it’s a social network that has a blogging platform. The..."

jackmason — Tue, 07 May 2013 15:25:01 -0400

“Tumblr isn’t a blog platform like WordPress; it’s a social network that has a blogging...

"Leadership in networks does not come from above, as there is no top."

debk — Mon, 06 May 2013 13:17:38 -0400

“Leadership in networks does not come from above, as there is no top.” - — Harold...

3 steps to integrating ratings and reviews into social media...

debk — Mon, 06 May 2013 08:50:38 -0400

3 steps to integrating ratings and reviews into social media marketing

Get organized so you can manage the content at scale.
Share selected negative reviews on social media, and explain what you did as a result of the complaint.
Tag reviews so you can track their impact when you include them in your social media or ads

(via MarketingProfs )

Using data to power and feed an island nation. Analysis of...

debk — Wed, 01 May 2013 18:48:00 -0400

Using data to power and feed an island nation. Analysis of weather and climate data will help Brunei to: 1) diversify from oil and gas to renewable energy; and 2)improve food security by increasing rice production from 3% to 60% by 2015.

(via IBM Research: Using data to power and feed an island nation)

Decisions to de-activate Facebook accounts aren’t...

debk — Tue, 30 Apr 2013 09:35:01 -0400

Decisions to de-activate Facebook accounts aren’t necessarily permanent. Over half of people who do so return to Facebook. People who permanently delete accounts, on the other hand, generally don’t look back.

(via Limiting, Leaving, and (re)Lapsing: An Exploration of Facebook Non-Use Practices and Experiences | Follow the Crowd)

"Is a social network without integrated analytics like a vehicle without a safety belt?"

debk — Thu, 25 Apr 2013 10:22:00 -0400

“Is a social network without integrated analytics like a vehicle without a safety belt?”...

"The survey found a large percentage of Millennials – and an even larger percentage of users age 35..."

debk — Wed, 24 Apr 2013 20:59:13 -0400

“The survey found a large percentage of Millennials – and an even larger percentage of users...

When people can't share, and won't say no

debk — Wed, 24 Apr 2013 14:07:00 -0400

When people can't share, and won't say no: Social businesses are designed to share expertise. But...

"When I think about the successes in Silicon Valley, many of the most enduring were business model..."

debk — Tue, 23 Apr 2013 09:43:00 -0400

“When I think about the successes in Silicon Valley, many of the most enduring were business...

Customer service jobs are more fun than they used to be

debk — Sun, 21 Apr 2013 20:59:00 -0400

Customer service jobs are more fun than they used to be: Today, customer service is among the more...

Analysis of Twitter posts predicted postpartum depression with...

debk — Thu, 11 Apr 2013 11:11:55 -0400

Analysis of Twitter posts predicted postpartum depression with up to 80% accuracy using a mathematical model based on factors such as volume of activity, ego-centric network characteristics, emotion, and linguistic styles.

(via Predicting Postpartum Changes in Emotion and Behavior via Social Media | Follow the Crowd)

IBM SmartCloud for Social Business Expands to European Data Center

debk — Wed, 10 Apr 2013 12:01:00 -0400

IBM SmartCloud for Social Business Expands to European Data Center: With its new European Data...