“Customer experience is the ‘eat healthy and exercise’ of the business world.”
Via Megan Burns, Forrester
- Everyone knows it’s important, and why.
- When talking to others we probably pretend we do it better than we actually do.
- Deep down we aren’t quite sure what we should do – it’s complicated and confusing.
- The things we know we should do just aren’t that fun or exciting, so we often avoid them.
a-greer reblogged this from ibmsocialbiz
entj-problems likes this
ltlowl likes this
urbaninsiders likes this
kjsoundsgood likes this
zuriarulealeron likes this
eco-urbana likes this
fewbytesoflife likes this
rotlew reblogged this from smarterplanet
musicnsuch likes this
mavechan likes this
dream-crusher reblogged this from smarterplanet
shmalliander likes this
stumblestraight likes this
busterluster likes this
seedofcompassion likes this
robingoodfellow likes this
adrienneec likes this
knightsofplur reblogged this from smarterplanet
fun10 likes this
lame-ape likes this
himmelsblog likes this
space-tart likes this
fwaankie likes this
middlechildmuses reblogged this from smarterplanet
smarterplanet reblogged this from ibmsocialbiz
luvndwar likes this
technologyplumbing reblogged this from ibmsocialbiz
technologyplumbing likes this
ahybridspeaks reblogged this from ibmsocialbiz
arcte likes this
kdnewman likes this
distribuidorcfdi likes this
mctumblovin likes this
ibmsocialbiz posted this
