Aug

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20

• AmEx
• customer satisfaction
• customer service
• social business
• social media
• marketing

Why first class customer service Is the key to social media success

• The average person using social media for customer services is willing to spend 21% extra on a brand if the service is “excellent” 
• The average person NOT using social media for customer service is willing to spend only 11% extra on a brand if the service is “excellent.”

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   The average person using social media for customer services is willing to spend 21% extra on a brand if the service is...

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    savvy makes you more employable

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