In speaking face-to-face with more than 1,700 CEOs, general managers and senior public sector leaders around the globe, we found these leaders confirming the fact that our new connected era is changing how people engage. 

How are CEOs responding to the complexity of increasingly interconnected organizations, markets, societies and governments? Key findings center on:

• Empowering employees through values
• Engaging customers as individuals
• Amplifying innovation with partnership

The Global IBM CEO Study is available here, along with videos of CEO interviews and other information.