The Business Value of Enterprise 2.0
Smarter Healthcare Management →
Guang Dong Hospital in southern China treats more than 10,000 patients daily and is known for integrating traditional Chinese medicine with contemporary Western medical practices. IBM is helping the…
Watch our latest vPanel Webcast on digital transformation in business today: transformation.biz Can Companies Keep Up With Customers? Click on Maximize to view full-screen.
Join transformation.biz | IBM vPanel Webcast →
CATCH THE INTERACTIVE REPLAY NOW Topic: Companies increasingly need to transform functions from operations to customer care via new digital techniques and technologies. But can they do this fast enough, and far enough, to keep pace with the growing power of their connected customers? Panelists: Ragna Bell - (moderator) IBM Institute for Business Value, Strategy & Transformation...
Breaking the Petaflop Barrier →
The IBM computer built for the “Roadrunner project” at Los Alamos National Lab in 2008 was the first in the world to operate at speeds faster than one quadrillion calculations per second—one…
IBM Smarter Commerce Press Conference, from the IBM Impact Conference, featuring Paul Papas, Smarter Commerce Global Leader, Craig Hayman, General Manager, IBM Industry Solutions
Our Social Networks, Ourselves - WSJ.com →
Does free will even exist? Scientists are finding that we’re much more predictable than we think By JONAH LEHRER In recent decades, scientists studying the human brain have steadily eroded traditional notions of free will and autonomy. It turns out that our choices are often circumscribed by mental circuits beyond our control and outside of conscious awareness. But now, thanks to new...
Is 'Social' Business Collaboration Just an... →
By Sidney Hill E-Commerce Times I’m not sure that social networking technology — particularly in the form that vendors are currently presenting it — offers the best approach for improving business collaboration. Many of these vendors are asking corporations to make significant investments in applications that do little more than Social networking technology has found a...
The future of business, commerce and selling:... →
mediafuturist: Finally went up on Youtube:) And the slideshow that goes with it Selling 2.0 The Future of Commerce: Gerd Leonhard at Google Zuerich View more presentations from Gerd Leonhard
Customer Service in the Digital Age: The Eternal... →
I wrote a couple weeks ago HBR.org that lots of big financial services companies are alienating their customers because their interactions with them are so lousy. Their customer-facing business processes don’t seem to take into account that we now live in a global and digitally-connected world, and that we’ve got ‘always on, always on you’ technologies. My recent experience with credit-card...
As booming dot-com start-ups brought electronic commerce to consumers, big companies looked on wondering what to do. In the late 1990s, IBM offered a helping hand by recognizing the trend and using…
The Optimization of Oil Supplies →
IBM has a long history of using emerging technology to help energy companies find, extract, process and use oil. From using 3-D seismic modeling to locate fields to designing sensing technologies to…
High-Temperature Superconductors →
Superconductors are perfect conductors of electricity and have unusual magnetic properties. The problem, though, was that they only worked at minus 459 degrees Fahrenheit—temperatures only reachable…
Shopping with your mobile rather than your Visa... →
AUSTRALIANS will be able to make Visa card payments with their smartphones at shops within a year, following a trial completed last week. Visa Australia innovation director Ben Pfisterer said a four-week trial conducted with ANZ Bank, in which staff used enhanced Apple iPhones for retail payments, had been “completely successful”. Full Story: The Australian via emergentfutures:
Understanding the fight over 'content'
Well this really turns “content is king” upside down, now doesn’t it? Check out the comments too. Amplify’d from thebrandbuilder.wordpress.com Since social media channels and the social space are not inherently marketing-focused channels, the correct approach for a business looking to see both short and long term results, is one that is NOT primarily marketing-centric, and therefore NOT...
Easier social media management. Connect Twitter to... →
I’ve been in many discussions with folks over the past few months around all the different social networks and their value, meaning, strategy, etc. Probably the most often question I get is “Why do I want to use Twitter when I already have Facebook or LinkedIn?”. This blog post isn’t for the… via lotusrocks:
A company cannot have effective conversations with their customers unless they...– Michael Brito, Humanize These 3 Functions To Build A Social Business (via underpaidgenius)
Deep Thunder →
IBM researcher Lloyd Treinish developed a hyper-local weather forecasting capability that combined algorithms, computer modeling and visualization to predict short-range, very local weather. His…
Most Marketers Keep Social Media In-house →
Roughly seven in 10 marketers who engage in social media marketing efforts do not outsource those efforts, according to the “2011 Social Media Marketing Report” from SocialMedia Examiner. Full Story Source: CMO.com
Real-time Analytics Matching Platform (RAMP): Part... →
Why Care About “Analytics” Anyway? One definition of analytics is the process of making optimal decisions based on appropriate data analysis. Analytics closely resembles statistical analysis and data mining, but tends to be based on modeling involving extensive computation. A common application is the study of business data using statistical analysis to identify patterns and ...
With the height of the dot com boom ahead of him, the head of IBM Software group Steve Mills called his three top men into his office to discuss how they should “Webify” the company’s top enterprise…
Colleges Bring Campuses to Facebook →
With the change in communication between the typical college and student, many universities have bought into the importance of building a Facebook community for past, present, and future students. The traditional ways colleges recruited prospects will not work in the future, says Gary Vaynerchuk, social media entrepreneur and New York Times bestselling author of The Thank You Economy. “The way...
Tracking Infectious Diseases →
In 1976, the World Health Organization utilized the IBM System/370 at the United Nations’ International Computing Center in Geneva to precisely map trends and outbreaks of smallpox so that it could…
Customers — whether other businesses or individuals — are now...– Smarter Commerce — Prezi
Watson and the retailer’s dilemma | Chain Store... →
By Chuck Densinger, email@example.com & Mason Thelen firstname.lastname@example.org Question: Which computer system can provide retailers with unprecedented insight into how to serve their customers better? Answer: Watson. It may sound like science fiction, but it is very real. Fresh off its victory on Jeopardy!, the IBM Watson system is quickly moving out of the world of games. The...
The 4 Strategic Steps To A Social Business →
“The speed of change in society is accelerating … social media is part of that change and has become embedded in our pscyhe at an accelerated pace in recent years … social media is no longer a separate entity that has its own existence but has evolved and become enmeshed in how we work and play online in an increasingly social web.” “Some companies are embracing this change while others resist...
IBM 603: The First Commercial Electronic... →
The first electronic calculator ever placed into production, the IBM 603, was the first commercial product to incorporate electronic arithmetic circuits. This marked a major shift for IBM, from…